Privacy Policy

Last updated: October 2026

This policy explains what Basischaracteristics Septic does with information when you browse basischaracteristics.garden, phone the number shown on the site, or send in a form. It is a general template, not legal advice.

What Gets Collected

Some details come straight from you. If you phone or fill out a form, you may share your name, phone number, email address, location and a description of your septic, sewer or plumbing trouble.

Other details are picked up automatically as you browse. These can include your IP address, browser and device type, the pages you open and when you visit. Calls to the number on this site may be tracked, and some may be recorded, for quality and billing reasons.

Why We Use It

Your information helps us to:

• Match you with an independent plumbing and septic provider in your area
• Hand your request details to that provider so they can reach out
• Reply to your questions and messages
• See how the website and phone lines get used
• Improve the site and the service
• Meet legal duties and stop fraud or misuse

Who Receives It

Basischaracteristics Septic is a referral service. When you ask for help, your contact details and request information may go to one or more independent providers or marketing partners so they can get in touch. Each of them is a separate business with its own privacy practices.

We may also pass information to companies that help run the website and phone systems, such as hosting, analytics and call-tracking tools. Information may be disclosed when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws, however, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors use it. Your browser settings let you manage cookies. Blocking them may change how parts of the site work.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@basischaracteristics.garden. We may need to confirm who you are before acting on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information, but no way of sending or storing data is completely secure. We hold on to information only as long as the purposes above need it, or as the law requires.

Children

This website is not intended for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

This policy may change from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy? Email contact@basischaracteristics.garden.